privacy policy

Welcome to Pilates Oasis in Middletown, NY!

Effective Date: June 6, 2025

We’re so happy you’re here, and we care deeply about keeping your privacy safe. This Privacy Policy explains what information we collect, how we use it, and how we protect it while you enjoy our website or online fitness classes. By using our services, you’re agreeing to this policy. Let’s dive in!

1. What Information We Collect

When you sign up for classes, join our online workouts, or visit our website, we may collect:

  • Your name, email, phone number, and payment details.

  • Account info, like your username and class preferences.

  • How you use our site—things like your device type, pages you visit, and cookies (check out our Cookies section below).

  • Messages or feedback you share with us.

  • Limited health info you might share (like fitness goals or injuries) to help us tailor your Pilates experience.

2. How We Use Your Info

We use your information to:

  • Make your classes and online workouts seamless and fun.

  • Send you updates about bookings, new classes, or special offers (you can unsubscribe anytime!).

  • Answer your questions and provide awesome customer support.

  • Improve our website and services based on how you use them.

  • Keep everything safe and follow legal requirements.

If we use tools to personalize your experience (like suggesting classes based on your preferences), we’ll let you know how they work if you ask.

3. Who We Share Your Info With

Your privacy is super important, and we never sell your info. We only share it when:

  • Trusted partners help us run Pilates Oasis, like payment processors (e.g., Stripe), scheduling platforms (e.g., Mindbody), or email services (e.g., Mailchimp). They’re required to keep your data safe.

  • The law asks us to or to protect our community.

  • You give us the green light to share it.

  • We share anonymous, grouped data that can’t identify you (like how many people joined a class).

4. Your Choices and Rights

You’re in control of your info! You can:

  • Ask to see what data we have about you.

  • Request updates or deletion of your info.

  • Opt out of marketing emails whenever you want.

  • Learn who else might have access to your data.

  • Exercise your rights without any worries—we won’t treat you differently.

Just email us at privacy@pilatesoasis.com, and we’ll get back to you within 30 days, as required by law.

5. Keeping Your Info Safe

We use strong security measures to protect your information from unauthorized access. If something unexpected happens, like a data breach, we’ll notify you and the authorities as required by New York law. We keep your data only as long as needed—like payment records for 7 years to comply with tax laws—then we securely delete it.

6. Cookies and Tracking Technologies

We use cookies and similar tools to make your experience better, understand how our site is used, and show you personalized content. For example, we might use Google Analytics to see which classes are popular, but we don’t share identifiable info with them. You can manage cookies through your browser or our cookie consent tool on the website.

7. For Our Younger Friends

Our services are made for adults. If you’re under 18, please get your parent or guardian’s permission before sharing any info with us.

8. International Data Transfers

Your info is mostly stored in the United States. If we need to transfer it to other countries (like for cloud storage), we make sure it’s protected with the right safeguards.

9. Updates to This Policy

We might update this policy to keep up with changes or new laws. Any updates will be posted here with a new date. If you keep using Pilates Oasis after that, it means you’re okay with the changes.

10. Accessibility

We want everyone to understand this policy. If you need it in a different format (like for a screen reader), just let us know, and we’ll make it work for you.

11. Legal Stuff

This policy follows New York state laws, and any disputes will be handled in New York courts. We’re not a healthcare provider under HIPAA, but we treat any health info you share with extra care.

12. Get in Touch

Have questions? We’re here to help!

Pilates Oasis
23 Center Street, Middletown, NY 10940
Email: hello@pilatesoasis.com
Phone: (845) 555-1234

Thanks for trusting Pilates Oasis! We’re thrilled to support your fitness journey while keeping your privacy first.